Support and Feedback

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The most current support details can be found on the web at Hachisoft Support Website.


Email Support:

The primary form of support contact is via email. Our support staff can be reached at:



At the Hachisoft Support Website we have user forums for our products. Please use these to check for known bugs, view upcoming update details and progress, ask questions and give feedback.


Phone Support:

If the other support options are insufficient, then phone support is also available:

1 (509) 685-0760 (Voice)

1 (866) 685-6070 (Toll Free)

1 (509) 684-1351 (Fax)



Your feedback is extremely important to us. We create our products for you and we are interested in improving them. Please use one of the three methods of contact mentioned above to provide us with feedback and suggestions.